FAQs
### Frequently Asked Questions
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#### 📦 When will my order arrive?
Our processing time is 1–3 business days.
Once shipped, U.S. deliveries typically take 4–10 business days.
You’ll receive a tracking number by email once your order is on the way.
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#### 🚚 Do you offer free shipping?
Yes!
We offer **free shipping across the U.S. on all orders over $40**.
Orders under $40 may have a small flat shipping fee shown at checkout.
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#### 🐾 Can I return a product if my pet doesn’t like it?
Absolutely.
We offer a **7-day return policy** as long as the product is unused and in original condition.
To start a return, email us at [contact@pawverl.com](mailto:contact@pawverl.com)
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#### 💳 What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal and Shop Pay.
All payments are processed securely.
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#### 📧 I have another question. How can I contact you?
You can email us anytime at [contact@pawverl.com](mailto:contact@pawverl.com) —
We typically respond within 24–48 hours, Monday through Friday.
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Still curious?
We’re always here to help 🐾